arisimart.com is run by Sri Ramakrishna Traders, No.12A, 1st Main Road, Srilakshmi Nagar, Nerkundram, Chennai 600107 (“ArisiMart”, “we”). By using this website or placing an order, you agree to these terms.
Your account
- You must be 18 or older to place an order.
- Keep your login and one-time passwords (OTP) to yourself. You are responsible for orders placed from your account.
- Please give a correct name, mobile number and delivery address.
Business (B2B) accounts
Wholesale prices are only for approved business customers such as hotels, caterers and shops. We may ask for details to verify your business and may refuse or withdraw approval. B2B prices are for business use, not for resale online.
Products and prices
- Prices are in Indian rupees and include taxes where applicable.
- We never charge more than the MRP printed on the pack.
- Prices can differ by delivery pincode. The price shown after you enter your pincode, and confirmed at checkout, is the price you pay.
- Rice and other natural products vary slightly in colour, size and grain from crop to crop. Product photos are for illustration.
- If a product is listed at a clearly wrong price because of an error, we may cancel the order and refund you in full.
Orders
An order is confirmed when we accept it, not when you receive the order email or SMS. We may cancel an order, with a full refund, if an item is out of stock, the address is outside our delivery area, or we suspect misuse.
Delivery, returns and refunds
Delivery is covered by our Shipping & Delivery Policy, and returns and refunds by our Returns & Refunds Policy. Both form part of these terms.
Payments
Online payments are processed by a secure payment gateway. Cash on delivery, where offered, must be paid in full when you receive the order.
Offers, coupons and combo packs
Offers and combo packs are valid while stock lasts. Coupon codes, including codes printed on our pamphlets, must be entered before you pay, can be used as stated on the coupon (usually once per customer), cannot be exchanged for cash and cannot be combined with other coupons unless stated. We may change or end an offer at any time.
Using the website
Please do not misuse the website, for example by placing fake orders, copying our content or images, or trying to break its security. The ArisiMart name, logo and website content belong to us.
Liability
We take care to deliver good products on time. Our responsibility for any order is limited to the value of that order. We are not responsible for delays caused by events outside our control, such as floods, strikes or government restrictions.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the courts in Chennai.
Changes
We may update these terms. The version on this page applies to orders placed after the date shown at the top.